Shipping & Delivery

WE SHIP ACROSS CANADA AND THE US.

MONTREAL SAME-DAY/NEXT-DAY DELIVERY

Order before noon for same-day delivery (Monday to Friday), orders placed after noon will arrive next-day. You will receive a delivery notification when your order is out for delivery.

Delivery is free on orders over $100, or $15 flat rate.

SHIPPING

Shipping orders will be processed in 1-2 businesses days. You will receive a shipping notification along with a tracking number once your order has been shipped.

WITHIN CANADA

Orders will be shipped with UPS, Canada Post or Purolator. Shipping is free in Canada on orders over $100, or $15 flat rate.

*Addresses with PO boxes will be shipped Canada Post, with a $5 additional charge.

TO THE US

Orders will be shipped with UPS, Canada Post/USPS, FedEx or Purolator. Flat rate shipping to the US is $20. Any extra duties/taxes are the responsibility of the customer.

PLEASE NOTE

Once a parcel is picked up by Canada Post, UPS, Purolator or Fedex, it is out of our hands and we are not responsible for delays, missing/lost packages, or shipping damage. 

It is the customer's responsibility to ensure that a safe and secure delivery address is provided and that all shipping information is entered accurately. We are unable to refund or replace orders due to incorrect shipping addresses, left, lost, or stolen packages.

More questions? Please contact us at info@mercisimone.com